Your privacy is of great importance to Wajer Yachts B.V. (‘Wajer Yachts’). During the processing of personal data Wajer Yachts operates conform the requirements of the applicable data protection legislation, like the General Data Protection Regulation (‘GDPR’). This means we:
- Clearly specify our purposes before we process personal data, by using this privacy statement.
- Limit our collection of personal data to only the personal data needed for legitimate purposes.
- First ask for explicit permission to process your personal data in cases where your permission is required.
- Take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf.
- Respect your right to access, correct or delete your personal data held by us.
Wajer Yachts is the party responsible for all data processing. In this privacy statement, we will explain what kind of personal data we collect and for which purposes within our website Wajer Yachts. We recommend that you read it carefully.
If you have any questions regarding the processing of personal data, you can find the contact details of Wajer at the end of this privacy statement.
Website
On our website you can for example see the different yachts we make and sell, charter a yacht, get in contact with us. On our website we process personal data. The following points explain what personal data we process and why.
Contact
You can get in contact with us in several ways to ask questions. To answer your questions, we need to process your personal data. You can e-mail our sales team and you can call them or send them a message by phone. For this purpose, we use your:
- First name
- Surname
- E-mail address (optional)
- Phone number (optional)
- Any personal data you mention in your question (optional)
We use this personal data to give you a comprehensive answer to your question. When you contact us, we process your personal data based on your consent. We store this information for as long is necessary to answer your question.
Newsletter
We provide a newsletter that we send out four times per year to inform those interested about our latest news, events and model updates. You can subscribe to the newsletter at different places on our website: by agreeing to subscribe at the booking process for the charter of a Wajer Yacht, by agreeing to subscribe when you fill in the Information Request form we have on our website, by agreeing to subscribe when you make an account to place an order on our webshop and by filling in the subscription form on our website. For this purpose, we use your:
- Gender
- First name
- Surname
- E-mail address
We process this data based on your consent. We store this information until you cancel your subscription. After you cancel your subscription, we try to immediately delete your data, but we do this no later than 4 weeks afterwards. You may cancel your subscription to our newsletter at any time. Each newsletter contains a link to unsubscribe from our newsletter.
Charter
On our website you can charter a yacht Wajer. When you want to charter a yacht, we process the following data:
- Company name (optional)
- Salutation (optional)
- First name
- Insertation (optional)
- Last name
- Address
- Zip code
- City
- County
- Phone number
- Mobile number (optional)
- E-mail address
- Any other information you provide in the comment (optional)
We need this data in order to perform the agreement (to charter a yacht) we have with you. By processing this data, we can keep in contact with you about the charter and we can make everything to your liking when you charter the yacht. We can share this information with our payment providers to make the payment possible. We also use this data to make your customer account in our Customer Relationship Management software. We store this information for as long as necessary for execution of the agreement, but at least for a period of 12 months after the agreement has been completed. Certain types of personal data will be retained for a longer period to comply with the tax retention period.
Making an account
In order to make use of our webshop, you need to make an account on our website. When you create your account, you have to provide your personal data. When you create your account, we use the following personal data:
- First name
- Last name
- E-mail address
- Phone number
We process this data to execute the agreement we have with you. We need this data to create your account. We keep this data for 12 months after you cancel your account. Certain types of personal data will be retained for a longer period to comply with the tax retention period.
Placing an order
On our website you can order Wajer products. When you place an order, we use your personal data in combination with the account you have made so we can fulfill your order. For the fulfillment of the order, we use the following personal data:
- Payment details
- The data we use for making your account
- Address
- Postal code
- City
We process this data to execute the agreement we have with you. We need this data to send you your order and to keep you up to date about the shipping process. We can also share your personal data with the delivery service and the payment service provider we use. We keep this data for 2 months after we fulfill your order. Certain types of personal data will be retained for a longer period to comply with the tax retention period.
Information request
On several places on our website, you can request information by filling in an Information Request form. This way, you can ask for a brochure of a certain type of yacht we make or ask for general information on some subjects. When you fill in the Information Request form, we use the following data:
- First name
- Last name
- E-mail address
- Country code
- Phone number
- Street address
- Street number
- Postal code
- City
- Country
- Any personal information you mention in the comment box
We use this data to handle your request appropriately and process this data based on your consent. We store this data as long as is necessary to completely fulfill your request. We also use this data to make your customer account in our Customer Relationship Management software. We store this information for 4 weeks after we send you the information or until we have fulfilled your request.
Our application: Wajer Yachts
The following points are specifically applicable to our application: Wajer Yachts (‘the App’). Owners of our yachts can get access to the App by subscribing to our service. When you subscribe you create an agreement (‘the Agreement’) with us, this makes it possible for us to use your personal data so we can execute the agreement. In this app you can do several things, for example you can track the position of your yacht, see the performance of your yacht or you can order additional services.
Account
For the use of our App, you need an account. For access to your account, you need to be an owner of a yacht and you have to be subscribed to our service. When you have subscribed to our service you get an e-mail with a link with your log-in credentials to gain access to the App. After you get this link, you only have to make a unique password. We combine your self-made password with the information we already have of you. For making an account, we process the following data:
- E-mail address
- Password
We process this data in order to execute the Agreement. We keep this data for 12 months after you terminate your account. Certain types of personal data will be retained for a longer period in order to comply with the tax retention period.
Position of your yacht
In our App you can see the location of your yacht. When we track the location of your yacht, we use the positional data of your yacht. We combine this positional data with the data we have of you from when you bought your yacht, so we can show the location in the App. We use the following data of your yacht:
- Location data
We process this data in order to execute the Agreement we have with you. We keep this data for as long as your yacht is in use. The use of this data is necessary for Wajer to check the status of your yacht and to schedule maintenance. This data is only accessible by Wajer and will never be available to future owners of the yacht.
Ordering additional services
In our App you can order additional services. With these services we can make your stay on your yacht more carefree. When you order additional services, we process the following data in combination with the data we have of you from when you bought your yacht:
- First name
- Surname
- Phone number
- E-mail address
We process this data in order to execute the Agreement we have with you. We keep this data for 12 months after you terminate your account. Certain types of personal data will be retained for a longer period to comply with the tax retention period.
Historical data
In the App you can see the historical data of your yacht. This includes the performance data and the location of where your yacht is. With this information we can display practical information about the use of your yacht. When we display historical data, we use the following personal data in combination with the data we have of you from when you bought your yacht:
- Location data
We process this data in order to execute the Agreement we have with you. We keep this data as long as your yacht is in use. The use of this data is necessary for Wajer to check the status of your yacht and to schedule maintenance. This data is only accessible by Wajer and will never be available to future owners of the yacht.
General
Trial Run
You can get a trial run of one of our yachts. When you ask for a trail run of our yachts, we process the following data:
- First name
- Surname
- E-mail address
- Phone number
We process this data in order to execute the Agreement we have with you to arrange the trial run of the yacht. We also use this data to make your customer account in our Customer Relationship Management software. We keep this data for 12 months after we completed the agreement.
Press inquiry
When you are a journalist or a member of the press, we can add you to our press list. When we add you to our press list, we send you press releases with news regarding Wajer. When we add you to out press list, we process the following data:
- First name
- Last name
- E-mail address
We process this data based on your consent. We store this information until you withdraw your consent. You may cancel your subscription to our press list at any time. Each press release contains a link to unsubscribe from our emails.
Providing data to third parties
We share your personal data with third parties only when permitted by current law. We may share your personal data with third parties because:
- We have engaged them to process certain data.
- It is necessary to execute the agreement with you.
- You give permission for this.
- We have a legitimate interest in this.
- We are legally obliged to do so (e.g., if the police require this in case of a suspected crime).
Parties that process personal data on our or your behalf include:
- IT-service providers
- E-mail service provider
- Payment service provider
- Microsoft Dynamics
- Yachtcontrol
- 123boeken
- Shopify
- Indeed
- Hotjar
We may use parties based in a country outside of the European Economic Area (‘EEA’) to provide our services. We only use such a party if one of the following situations applies:
- This recipient is located in a third country that the European Commission has designated as providing an adequate level of data protection (an adequacy decision).
- The recipient of the personal data provides adequate safeguards (e.g., through EU standard contractual clauses).
- We have obtained your express consent to do so.
Cookies
We use cookies on our websites. Cookies are small files that we store on your computer to help us provide you with a better experience when using our websites. We use cookies so that you do not have to fill in information the next time you visit our website or want to order. We may also use cookies in order to monitor whether you are a returning visitor to our websites. We and third parties use cookies to:
- Make sure you can use our website (technical and functional cookies).
- Analyse your use of our website to make our website more user-friendly (analytical cookies).
- How you personalised advertisements (marketing cookies).
These cookies collect the following information:
- IP-address.
- cookie-ID.
- website and click behaviour.
- referrer-URL.
The first time you visit our website, we will show a banner in which we will explain how our cookies work and where we will ask for your consent to use these cookies. Below you will find a list of the cookies we use and their purpose:
Name Cookie | Provider | Purpose | Expiration time | Function |
_gcl_au | Analytical | 3 months | Statistical information about the usage of the website. | |
_ga | Analytical | 2 years | Statistical information about the usage of the website. | |
_gat_UA-# | Analytical | Session | Statistical information about the usage of the website. | |
_gid | Analytical | 2 days | Statistical information about the usage of the website. | |
_lfa | Leadfeader | Necessary | 1 year | |
li_sugr | 3 months | |||
Bcookie |
| 1 year |
| |
lidc | Functional | 1 day |
| |
_hjSessionUser_# | Hotjar | Analytical | 1 year |
|
_hjFirstSeen | Hotjar | Analytical | 30 minutes |
|
_hjIncludedInSessionSample_# | Hotjar |
| 2 minutes |
|
_hjSession_# | Hotjar | Analytical | 30 minutes |
|
_hjAbsoluteSessionInProgress | Functional | 30 minutes | ||
In_or | Analytical | 1 day | ||
_fbp | Analytical | 3 months | ||
UserMatchHistory | 1 months | |||
AnalyticsSyncHistory | Analytical | 1 months | ||
bscookie | 1 year | |||
Li_gc |
We have agreements with the parties that place cookies through our website. Nevertheless, we are not in control of what they do with the cookies. Therefore, we recommend you read their privacy statements as well.
Enabling and disabling cookies
You can set your web browser to accept the storage of cookies solely with your consent. Please consult your browser manual for more information. Please note that many websites do not function optimally when cookies are disabled.
Deleting cookies
Most cookies have an expiration date. If an expiration date is set, the cookie is automatically deleted when the expiration date has passed. You can also choose to manually remove cookies before the expiration date. Please consult your browser manual to do so.
Google Analytics
We use Google Analytics to track visitors on our websites and to get reports about how visitors use the websites. We agreed to Google’s data processing agreement. We do not allow Google to use information obtained by Google Analytics for other Google services, and we anonymize your IP-addresses.
Social media and other platform buttons
Our website features social media buttons, which lead you to our account on social media platforms. Through these platforms, you can follow us and share our content. For more information on how social media platforms process your personal data, please consult the relevant privacy and cookie statements:
- Twitter (privacy statement)
- YouTube (privacy statement)
- Facebook (privacy statement)
- Instagram (privacy statement)
- LinkedIn (privacy statement)
Security
We take security measures to reduce misuse of and unauthorized access to personal data. We take responsibility for the security of your personal data. We renew our security measures to ensure safe storage of personal data and keep track of what might go wrong.
Changes to this privacy statement
We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis, so that you remain informed of any changes.
Inspection and modification of your data
You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data. You have the following rights:
- Right of access: you have the right to see what kind of personal data we processed about you.
- Right of rectification: you have the right to rectify any personal data we have processed about you, if this information is (partially) wrong.
- Right to complain you have the right to file a complaint against the processing of your personal data by us, or against direct marketing.
- Right to be forgotten you can file a request with us to remove any personal data we have processed of you.
- Right to withdraw consent: if you have given us your consent to process personal data, you may withdraw this consent at any time.
- Right to data portability: if technically possible, you have the right to ask us to transfer your processed personal data to a third party.
- Right to restriction of processing: you can file a request with us to (temporarily) restrict the processing of your personal data.
If you exercise any of the rights mentioned above, we might ask to identify yourself with a valid ID, to confirm it is your personal data. If so, it is important that you hide your social security number and photo.
We will usually respond to your request within one month. This term can be extended with a maximum of two months if the request is proven to be complex or tied to a specific right. You will be notified about a possible extension of this term.
Complaints
If you want to file a complaint about our use of personal data, please send an e-mail with the details of your complaint to welcome@wajer.com. We will look into and respond to any complaint we receive.
If you think that we are not helping you in the right way, you have the right to file a complaint at the authority. For The Netherlands, this is the Autoriteit Persoonsgegevens. You can find the form to file your complaint here.
Contact details
Wajer Yachts Nederland
It Butlan 16
8621 DV Heeg
Email address: welcome@wajer.com
Phone number: +31 515 442 131
KvK-nummer: 01097775
Your privacy is of great importance to Wajer Yachts B.V. (‘Wajer Yachts’). During the processing of personal data Wajer Yachts operates conform the requirements of the applicable data protection legislation, like the General Data Protection Regulation (‘GDPR’). This means we:
Clearly specify our purposes before we process personal data, by using this privacy statement. Limit our collection of personal data to only the personal data needed for legitimate purposes. First ask for explicit permission to process your personal data in cases where your permission is required. Take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf. Respect your right to access, correct or delete your personal data held by us. Wajer Yachts is the party responsible for all data processing. In this privacy statement, we will explain what kind of personal data we collect and for which purposes within our website Wajer Yachts. We recommend that you read it carefully.
If you have any questions regarding the processing of personal data, you can find the contact details of Wajer at the end of this privacy statement.
Website
On our website you can for example see the different yachts we make and sell, charter a yacht, get in contact with us. On our website we process personal data. The following points explain what personal data we process and why.
Contact
You can get in contact with us in several ways to ask questions. To answer your questions, we need to process your personal data. You can e-mail our sales team and you can call them or send them a message by phone. For this purpose, we use your:
First name Surname E-mail address (optional) Phone number (optional) Any personal data you mention in your question (optional)